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Case Study — Medical Imaging Analytics | US Radiology Network | Medro Hi Tech Symbol
Case Study

Medical Imaging Analytics — US Radiology Network

Industry: Healthcare & MedTech
Location: Nationwide, USA
Services: Imaging AI • Workflow Integration • Triage
Imaging AI triage and prioritization placeholder

Visual: triage queue with flagged critical cases and confidence overlays (placeholder).

Client Overview

A large US radiology network providing diagnostic imaging services across hospitals and outpatient centers. The network wanted to reduce reporting lag for urgent cases (e.g., intracranial hemorrhage, pulmonary embolism) by flagging and prioritizing studies using AI-assisted triage.

  • Sites: 60 imaging centers
  • Scope: CT, X-ray, and chest imaging triage
  • Duration: 10 months (validation → deployment)

Challenge

High-volume imaging created backlogs; critical cases sometimes waited longer than acceptable. The client needed a reliable, validated triage mechanism that integrated with PACS and radiologist workflow without introducing friction or false alarms.

Solution — Imaging AI Triage & Workflow Integration

We implemented validated detection models that flag high-risk studies and surface them in the radiologist's worklist with visual overlays and confidence levels. A lightweight validation layer reduced false positives before radiologist assignment.

Core elements

  • AI detection models trained and validated on de-identified multi-site datasets.
  • PACS integration to insert priority flags and custom tags into the radiologist queue.
  • Pre-read dashboards for care teams showing flagged urgent cases and escalation timelines.
  • Monitoring for data drift and model performance by site.

Approach

  1. Curate de-identified datasets across sites for robust model training.
  2. Run retrospective validation and prospective shadow-mode evaluation to measure sensitivity/specificity.
  3. Integrate with PACS via DICOM SR and worklist annotations, keeping radiologist UX intact.
  4. Deploy with site-level thresholds and monitor performance continuously.

Technology stack

DICOM • PACS TensorFlow • ONNX Docker • Kubernetes ELK Monitoring Secure De-id Pipeline

Implementation — Phased Rollout

Phase 1 — Retrospective Validation (Weeks 1–8)

Validated models on historical studies and measured site-level performance.

Phase 2 — Shadow Mode (Weeks 9–18)

Ran models in shadow mode with no clinician-facing flags to measure real-world performance and tune thresholds.

Phase 3 — Controlled Deployment (Weeks 19–30)

Enabled site pilots with radiologist feedback, adjusted thresholds per site, and instrumented monitoring dashboards.

Phase 4 — Network Rollout (Weeks 31–44)

Scaled across centers, established SLAs for flagging times, and implemented performance governance.

Impact & Results

40%

Reduction in time-to-report for flagged urgent cases

18%

Increase in early detection rates for target conditions

Low

Operational false positive rate after tuning

6–8 months

Time to measurable workflow improvement

Qualitative outcomes

  • Radiologists prioritized truly urgent cases more effectively.
  • Care teams received faster alerts for escalations, improving patient throughput.
  • Site-specific thresholds helped balance sensitivity with manageable workload.

Client Testimonial

“The imaging AI became a trusted triage assistant — we saw clear reductions in reporting lag for critical cases without overwhelming teams with false positives.”
— Chief of Radiology, US Radiology Network

Key Highlights & Learnings

  • Shadow-mode evaluation is indispensable before clinician-facing flags.
  • Integrating into existing radiologist workflows (PACS worklist) achieves adoption faster than building new UIs.
  • Site-level tuning accommodates variations in imaging protocols and populations.

Project: Imaging Analytics • Client: US Radiology Network • Delivered by: Medro Hi Tech Symbol

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